Frequently Asked Questions
How does the dual-booking model work?
At HomeStay, an apartment can be rented as an entire private unit (all bedrooms, kitchen, living room) OR as individual private rooms. If any room is booked, the entire apartment automatically locks for conflicting dates. If the entire apartment is booked, every room locks automatically.
Are the apartments furnished and ready to live in?
Yes. Every HomeStay property is 100% turnkey. That includes clean linens, spring mattresses, split air conditioning, 100% automatic generator backup, fiber Wi-Fi, fully equipped kitchen with refrigerator and microwave, hot water geysers, and daily housekeeping.
How do I check in upon arrival?
Our resident caretaker or front desk supervisor receives you at the property. Self-check-in with smart digital door keypad locks is also available for late airport arrivals.
Can I pay with bKash or local Bangladeshi cards?
Yes! We accept bKash, Nagad, Rocket, Bangladeshi debit/credit cards (Visa/Mastercard/Amex/DBBL Nexus via SSLCommerz), and Cash on Arrival with phone verification.
Is an ID required for check-in?
Yes. In compliance with Bangladesh hospitality regulations, all adult guests must present a valid Government-issued National ID (NID), Smart Card, or Passport at check-in.